We are committed to protecting Your Privacy in accordance with New Zealand Privacy Principles. We also recognise that when You choose to provide Us information about Yourself that You trust Us to act responsibly and in Your best interests therefore We have the following policies in place to protect Your personal information.
When you interact with our service via our website, we may collect the following personal information from you:
Your email address: We collect Your email address in order to ensure all logins are unique, in order to send you notification emails, and in order to assist our customer support processes.
Your first and last name: We collect Your first and last name in order to address You. Providing Your real first and last name is optional. If You choose not to enter Your real name, We will address You by whatever name You provide.
Your phone number: We collect Your phone number in order to call You in response to technical support queries. Providing Your phone number is optional. If You choose not to provide Your phone number, we will not contact you by phone.
Your location: We collect Your location in order to geolocate items when you scan labels. Providing Your geolocation is optional. If you disable location on your device and geolocation information does not come to our website, a geolocation record for the scanned item will not be created.
Technical information about your browser and connection: We collect technical information about your browser and connection including your IP address, the date and time of Your visits to Our Website, Your clicks and activity on Our Website, the referring Website if any through which You clicked through to Our Website, and Identifying information about your browser, device, and operating system. We collect technical information in order to help us understand how people use our website, and to determine what emerging web standards we may wish to become compliant with to ensure that our website is compatible with your browser.
Billing and/or purchase information: We collect billing address, shipping address, and credit card information for billing and shipping purposes only. We store only the last two digits of credit card numbers, as well as the name on card, the expiry date, and a unique token that allows us to refer to the card with our payment processor. We do not store the full card number anywhere on our systems, and it is never in our possession, not even transitively as credit card interactions occur directly with Windcave.
Entered Information: Any information entered into forms on our website is collected and may be stored on our servers for purposes of providing the Service to you.
Under the Privacy Act legislation You can ask to see any information We may hold about You and You also have the right to have any inaccuracies in the same corrected by Us. We will comply with any such requests to the extent required by the Privacy Act legislation within fourteen (14) days of the receipt of Your request. We may ask you to verify your identity in order to help us respond efficiently to your request. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org, or 0800 225 605, or 5 Matthews Avenue, Palmerston North 4410.
Except as detailed above We do not share, give, sell, rent, or lease information to third parties and Your Personal Information will only be disclosed to those employees within Our organisation who have a need to know in order to ensure You are provided with information about Our products and Services or to request Goods and Services through this Website.
When interacting with this Website Your information will pass through a secure server using SSL (secure sockets layer) encryption technology. The encryption process ensures that Your information can not be read by or altered while in transit.
While held in Our prossession We will take all reasonable steps to ensure that Your information will only be used for the purposes stated in this document. We will maintain security safeguards to protect Your information and will take all reasonable steps to ensure that Your information is not disclosed to any unauthorised person or entity.
Our staff have access to the information we collect for technical and support purposes.
Most of the information collected is stored on Amazon Web Services, which hosts our website, and also on Google Cloud as backup files for disaster recovery.
You may have the following data protection rights:
If You have any questions or comments, or if You have a concern about the way in which We have handled any privacy matter, please use Our contact form via this Website to send Us a message. You may also contact Us by postal mail or email at:
We and Our partners may use various technologies to collect and store information when You use this Website, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. These web beacons track certain behavior such as whether the email sent through the Website was delivered and opened and whether links within the email were clicked. They also allow Us to collect information such as the recipient’s:
These cookies do not read Your hard drive but may be stored on Your hard drive to enable Our Website to recognise You when You return to the same.
If at any time You are on a mailing list of Ours then You may request to be removed from the same and We will comply with Your request if there is no unsubscribe button provided then please contact Us with Your request using the “Contact Us” section of this Website.